| 客服 | 净销额 实际/目标 | 当日转化率 | 最终转化率 | 客单价 实际/目标 | UV价值 实际/目标 | 接待量 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥45,518目标 ¥1,821,666 2.50% | 31.21% | — | 78 | 24 | 3,050 | 94.52% | 20.09% |
| 辰辰 | ¥13,856目标 ¥340,000 4.08% | 37.42% | — | 179目标 180 99.62% | 67目标 83 81.04% | 278 | 100.00% | 16.54% |
| 知知 | ¥13,430目标 ¥340,000 3.95% | 26.87% | — | 324目标 180 180.15% | 87目标 83 105.21% | 238 | 100.00% | 21.33% |
| 乐乐 | ¥8,725目标 ¥340,000 2.57% | 43.41% | — | 151目标 180 83.73% | 65目标 83 79.02% | 256 | 100.00% | 19.79% |
| 清清 | ¥8,621目标 ¥340,000 2.54% | 30.60% | — | 143目标 180 79.47% | 44目标 83 52.86% | 265 | 100.00% | 16.67% |
| 醒醒 | ¥6,546目标 ¥340,000 1.93% | 36.84% | — | 178目标 180 99.09% | 66目标 83 79.36% | 244 | 86.67% | 33.72% |
| 灵灵 | ¥-227目标 ¥340,000 -0.07% | — | — | 62目标 180 34.47% | — | 0 | — | 175.00% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 74.96% | 3,050 | ¥45,518 | 31.21% | — | 78 | 24 | 94.52% | 20.09% |
| 辰辰 | ¥11,333 | 122.26% | 278 | ¥13,856 | 37.42% | — | 179 | 67 | 100.00% | 16.54% |
| 知知 | ¥11,333 | 118.50% | 238 | ¥13,430 | 26.87% | — | 324 | 87 | 100.00% | 21.33% |
| 乐乐 | ¥11,333 | 76.98% | 256 | ¥8,725 | 43.41% | — | 151 | 65 | 100.00% | 19.79% |
| 清清 | ¥11,333 | 76.07% | 265 | ¥8,621 | 30.60% | — | 143 | 44 | 100.00% | 16.67% |
| 醒醒 | ¥11,333 | 57.76% | 244 | ¥6,546 | 36.84% | — | 178 | 66 | 86.67% | 33.72% |
| 灵灵 休息 | ¥11,333 | -2.00% | 0 | ¥-227 | — | — | 62 | — | — | 175.00% |
| 当日汇总 | ¥128,722 | 74.94% | 4,331 | ¥96,470 | 32.24% | — | 112 | 36 | 95.68% | 20.88% |