| 客服 | 净销额 实际/目标 | 当日转化率 | 最终转化率 | 客单价 实际/目标 | UV价值 实际/目标 | 接待量 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥536,568目标 ¥1,821,666 29.45% | 32.33% | 30.14% | 91 | 29 | 32,022 | 96.60% | 18.81% |
| 知知 | ¥127,550目标 ¥340,000 37.51% | 34.49% | 28.34% | 275目标 135 203.71% | 95目标 59 159.70% | 2,689 | 98.00% | 21.06% |
| 辰辰 | ¥107,136目标 ¥340,000 31.51% | 36.83% | 33.89% | 205目标 135 152.16% | 76目标 59 127.38% | 2,263 | 97.67% | 22.12% |
| 清清 | ¥90,866目标 ¥340,000 26.73% | 31.54% | 28.84% | 205目标 135 151.79% | 65目标 59 108.82% | 2,218 | 98.70% | 24.18% |
| 醒醒 | ¥85,260目标 ¥340,000 25.08% | 38.73% | 44.22% | 185目标 135 136.86% | 72目标 59 120.49% | 2,169 | 95.19% | 20.74% |
| 灵灵 | ¥84,717目标 ¥340,000 24.92% | 38.26% | 31.75% | 201目标 135 148.63% | 77目标 59 129.25% | 2,005 | 97.56% | 21.64% |
| 乐乐 | ¥84,699目标 ¥340,000 24.91% | 36.59% | 30.37% | 205目标 135 151.54% | 75目标 59 126.01% | 2,020 | 100.00% | 20.13% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 77.49% | 3,116 | ¥47,053 | 31.22% | 36.83% | 79 | 25 | 93.42% | 19.83% |
| 辰辰 | ¥11,333 | 122.26% | 278 | ¥13,856 | 37.42% | 40.76% | 179 | 67 | 100.00% | 16.54% |
| 知知 | ¥11,333 | 118.50% | 238 | ¥13,430 | 26.87% | 32.33% | 324 | 87 | 100.00% | 21.33% |
| 乐乐 | ¥11,333 | 76.98% | 256 | ¥8,725 | 43.41% | 47.66% | 151 | 65 | 100.00% | 19.79% |
| 清清 | ¥11,333 | 76.07% | 265 | ¥8,621 | 30.60% | 37.04% | 143 | 44 | 100.00% | 16.67% |
| 醒醒 | ¥11,333 | 57.76% | 244 | ¥6,546 | 36.84% | 41.88% | 178 | 66 | 86.67% | 33.72% |
| 灵灵 休息 | ¥11,333 | -2.00% | 0 | ¥-227 | — | — | 62 | — | — | 175.00% |
| 当日汇总 | ¥128,722 | 76.14% | 4,397 | ¥98,005 | 32.23% | 37.65% | 112 | 36 | 95.07% | 20.70% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 75.44% | 2,997 | ¥45,810 | 32.85% | 40.34% | 83 | 27 | 97.75% | 15.89% |
| 知知 | ¥11,333 | 115.92% | 208 | ¥13,138 | 34.82% | 39.29% | 343 | 120 | 100.00% | 22.08% |
| 辰辰 | ¥11,333 | 99.51% | 277 | ¥11,278 | 36.31% | 41.36% | 190 | 69 | 100.00% | 18.75% |
| 灵灵 | ¥11,333 | 91.67% | 238 | ¥10,389 | 38.64% | 48.48% | 238 | 92 | 100.00% | 13.27% |
| 清清 | ¥11,333 | 77.97% | 262 | ¥8,837 | 31.39% | 40.43% | 157 | 49 | 100.00% | 21.30% |
| 醒醒 | ¥11,333 | 44.77% | 250 | ¥5,074 | 39.85% | 46.27% | 126 | 50 | 90.91% | 20.73% |
| 乐乐 休息 | ¥11,333 | 0.90% | 0 | ¥102 | — | — | 97 | — | — | 120.00% |
| 当日汇总 | ¥128,722 | 73.51% | 4,232 | ¥94,628 | 33.82% | 41.18% | 120 | 40 | 97.83% | 17.39% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 67.38% | 3,036 | ¥40,912 | 32.72% | 39.93% | 81 | 26 | 97.18% | 17.61% |
| 知知 | ¥11,333 | 136.89% | 224 | ¥15,514 | 33.05% | 42.50% | 315 | 104 | 100.00% | 15.15% |
| 清清 | ¥11,333 | 107.72% | 292 | ¥12,208 | 20.90% | 33.57% | 237 | 50 | 100.00% | 19.32% |
| 辰辰 | ¥11,333 | 103.11% | 292 | ¥11,686 | 38.93% | 47.68% | 194 | 75 | 100.00% | 22.41% |
| 乐乐 | ¥11,333 | 89.57% | 251 | ¥10,152 | 36.23% | 39.57% | 181 | 65 | 100.00% | 14.12% |
| 灵灵 | ¥11,333 | 52.55% | 240 | ¥5,956 | 36.23% | 45.65% | 133 | 48 | 94.44% | 23.26% |
| 醒醒 休息 | ¥11,333 | -4.55% | 0 | ¥-515 | — | — | 51 | — | — | 125.00% |
| 当日汇总 | ¥128,722 | 74.51% | 4,335 | ¥95,912 | 32.87% | 40.49% | 119 | 39 | 98.01% | 18.80% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 64.48% | 2,959 | ¥39,151 | 30.77% | 0.00% | 78 | 24 | 95.38% | 18.66% |
| 知知 | ¥11,333 | 205.20% | 248 | ¥23,256 | 32.79% | 0.00% | 609 | 200 | 100.00% | 15.00% |
| 辰辰 | ¥11,333 | 109.67% | 263 | ¥12,430 | 34.13% | 0.00% | 256 | 87 | 92.31% | 29.70% |
| 乐乐 | ¥11,333 | 79.87% | 264 | ¥9,052 | 40.18% | 0.00% | 176 | 71 | 100.00% | 14.63% |
| 灵灵 | ¥11,333 | 71.15% | 238 | ¥8,063 | 35.71% | 0.00% | 157 | 56 | 100.00% | 17.05% |
| 清清 | ¥11,333 | 51.34% | 236 | ¥5,818 | 25.23% | 0.00% | 146 | 37 | 100.00% | 26.92% |
| 醒醒 休息 | ¥11,333 | -1.41% | 0 | ¥-160 | — | — | 271 | — | — | 350.00% |
| 当日汇总 | ¥128,722 | 75.83% | 4,208 | ¥97,610 | 31.59% | 0.00% | 138 | 44 | 97.48% | 19.97% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 76.34% | 3,333 | ¥46,357 | 32.08% | — | 83 | 26 | 95.83% | 20.63% |
| 乐乐 | ¥11,333 | 88.01% | 246 | ¥9,974 | 27.78% | — | 301 | 84 | 100.00% | 25.37% |
| 灵灵 | ¥11,333 | 83.04% | 219 | ¥9,411 | 38.00% | — | 216 | 82 | 100.00% | 23.68% |
| 醒醒 | ¥11,333 | 78.21% | 232 | ¥8,864 | 36.72% | — | 158 | 58 | 94.12% | 13.10% |
| 辰辰 | ¥11,333 | 55.95% | 260 | ¥6,341 | 36.03% | — | 121 | 43 | 90.91% | 27.17% |
| 知知 | ¥11,333 | 28.60% | 298 | ¥3,241 | 32.50% | — | 145 | 47 | 100.00% | 13.58% |
| 清清 休息 | ¥11,333 | 3.17% | 0 | ¥360 | — | — | 72 | — | — | 60.00% |
| 当日汇总 | ¥128,722 | 65.68% | 4,588 | ¥84,549 | 32.58% | — | 110 | 36 | 96.47% | 21.03% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 101.12% | 3,623 | ¥61,401 | 33.05% | — | 89 | 29 | 95.40% | 17.79% |
| 灵灵 | ¥11,333 | 173.44% | 273 | ¥19,657 | 37.96% | — | 274 | 104 | 95.00% | 13.13% |
| 辰辰 | ¥11,333 | 138.36% | 266 | ¥15,681 | 39.45% | — | 242 | 95 | 100.00% | 18.26% |
| 知知 | ¥11,333 | 132.94% | 312 | ¥15,066 | 36.08% | — | 238 | 86 | 100.00% | 24.77% |
| 醒醒 | ¥11,333 | 125.07% | 302 | ¥14,174 | 42.96% | — | 199 | 86 | 85.71% | 16.52% |
| 乐乐 | ¥11,333 | 100.49% | 233 | ¥11,389 | 39.34% | — | 231 | 91 | 100.00% | 18.69% |
| 清清 休息 | ¥11,333 | -11.54% | 0 | ¥-1,308 | — | — | 128 | — | — | 129.41% |
| 当日汇总 | ¥128,722 | 105.70% | 5,009 | ¥136,060 | 34.56% | — | 133 | 46 | 96.03% | 19.12% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 107.54% | 3,342 | ¥65,300 | 32.58% | — | 99 | 32 | 97.65% | 20.30% |
| 辰辰 | ¥11,333 | 158.91% | 343 | ¥18,010 | 35.03% | — | 217 | 76 | 100.00% | 17.48% |
| 醒醒 | ¥11,333 | 130.84% | 272 | ¥14,828 | 39.67% | — | 244 | 97 | 100.00% | 18.10% |
| 乐乐 | ¥11,333 | 99.80% | 269 | ¥11,311 | 34.35% | — | 248 | 85 | 100.00% | 18.52% |
| 清清 | ¥11,333 | 87.85% | 279 | ¥9,956 | 36.09% | — | 255 | 92 | 100.00% | 26.73% |
| 知知 | ¥11,333 | 73.70% | 330 | ¥8,353 | 37.82% | — | 244 | 92 | 92.86% | 19.70% |
| 灵灵 休息 | ¥11,333 | -0.78% | 0 | ¥-89 | — | — | 212 | — | — | 42.31% |
| 当日汇总 | ¥128,722 | 99.18% | 4,835 | ¥127,670 | 33.66% | — | 145 | 49 | 98.24% | 20.47% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 110.91% | 3,312 | ¥67,346 | 33.14% | — | 104 | 34 | 98.15% | 17.55% |
| 清清 | ¥11,333 | 162.41% | 324 | ¥18,407 | 34.97% | — | 237 | 83 | 100.00% | 9.73% |
| 醒醒 | ¥11,333 | 146.37% | 323 | ¥16,589 | 47.37% | — | 186 | 88 | 100.00% | 12.82% |
| 知知 | ¥11,333 | 115.49% | 288 | ¥13,089 | 34.81% | — | 305 | 106 | 100.00% | 27.36% |
| 乐乐 | ¥11,333 | 97.02% | 260 | ¥10,995 | 35.11% | — | 164 | 58 | 100.00% | 19.39% |
| 灵灵 | ¥11,333 | 85.60% | 273 | ¥9,701 | 39.13% | — | 174 | 68 | 100.00% | 26.26% |
| 辰辰 | ¥11,333 | 34.31% | 4 | ¥3,889 | 100.00% | — | 276 | 276 | — | 47.62% |
| 当日汇总 | ¥128,722 | 108.77% | 4,784 | ¥140,016 | 34.63% | — | 140 | 49 | 98.99% | 18.37% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 98.20% | 3,230 | ¥59,627 | 32.24% | — | 92 | 30 | 97.53% | 20.98% |
| 清清 | ¥11,333 | 151.05% | 305 | ¥17,119 | 36.67% | — | 280 | 103 | 92.59% | 26.36% |
| 乐乐 | ¥11,333 | 115.26% | 240 | ¥13,063 | 36.29% | — | 234 | 85 | 100.00% | 21.51% |
| 灵灵 | ¥11,333 | 111.33% | 271 | ¥12,618 | 41.79% | — | 216 | 90 | 100.00% | 22.81% |
| 醒醒 | ¥11,333 | 99.08% | 290 | ¥11,229 | 33.83% | — | 180 | 61 | 100.00% | 20.95% |
| 知知 | ¥11,333 | 83.33% | 286 | ¥9,444 | 33.33% | — | 138 | 46 | 93.75% | 22.58% |
| 辰辰 休息 | ¥11,333 | 0.23% | 0 | ¥26 | — | — | 91 | — | — | 70.00% |
| 当日汇总 | ¥128,722 | 95.65% | 4,622 | ¥123,125 | 33.39% | — | 128 | 43 | 97.06% | 21.96% |
| 客服 | 日度目标 | 日度达成率 | 接待量 | 净销额 | 当日转化率 | 最终转化率 | 客单价 | UV价值 | 满意度 | 退款率 |
|---|---|---|---|---|---|---|---|---|---|---|
| 小邦手 | ¥60,722 | 104.76% | 3,074 | ¥63,610 | 32.39% | — | 115 | 37 | 96.97% | 18.47% |
| 辰辰 | ¥11,333 | 123.00% | 280 | ¥13,940 | 37.31% | — | 243 | 91 | 100.00% | 20.87% |
| 知知 | ¥11,333 | 114.86% | 257 | ¥13,018 | 42.74% | — | 214 | 91 | 94.74% | 25.47% |
| 清清 | ¥11,333 | 95.72% | 255 | ¥10,849 | 34.45% | — | 195 | 67 | 100.00% | 24.24% |
| 灵灵 | ¥11,333 | 81.51% | 253 | ¥9,238 | 38.53% | — | 190 | 73 | 88.89% | 21.98% |
| 醒醒 | ¥11,333 | 76.15% | 256 | ¥8,630 | 30.00% | — | 199 | 60 | 100.00% | 17.89% |
| 乐乐 | ¥11,333 | -0.56% | 1 | ¥-64 | 100.00% | — | 122 | 122 | — | 42.11% |
| 当日汇总 | ¥128,722 | 92.62% | 4,376 | ¥119,220 | 33.57% | — | 146 | 49 | 96.99% | 20.10% |