DIY数据日报

整体概览 09月01日至 09月20日（共20天）｜数据截至 09月20日

净销额

¥2,304,905

净销额目标

¥3,861,666

净销额达成率

59.69%

最终转化率

37.75%

当日转化率 33.38%

最终转化率目标

44.00%

最终转化率达成率

85.79%

客单价

134

客单价目标

135

客单价达成率

98.94%

UV价值

45

UV价值目标

59

UV达成率

75.06%

接待量

88,090

满意度

97.11%

退款率

19.50%

个人明细当月累计

客服	净销额实际/目标	当日转化率	最终转化率	客单价实际/目标	UV价值实际/目标	接待量	满意度	退款率
AI客服	¥1,091,518目标 ¥1,821,666 59.92%	32.38%	36.41%	92	30	62,029	97.06%	18.33%
辰辰	¥248,325目标 ¥340,000 73.04%	37.78%	39.76%	235目标 135 174.27%	89目标 59 149.62%	4,775	97.34%	21.11%
知知	¥217,462目标 ¥340,000 63.96%	34.81%	41.87%	279目标 135 206.92%	97目标 59 163.69%	4,211	95.44%	24.00%
清清	¥208,111目标 ¥340,000 61.21%	33.17%	37.08%	216目标 135 160.03%	72目标 59 120.64%	4,650	97.91%	22.42%
乐乐	¥192,278目标 ¥340,000 56.55%	36.88%	40.66%	213目标 135 157.84%	79目标 59 132.28%	4,173	99.23%	19.17%
醒醒	¥176,937目标 ¥340,000 52.04%	38.49%	43.32%	198目标 135 146.41%	76目标 59 128.06%	4,102	96.20%	21.66%
灵灵	¥170,274目标 ¥340,000 50.08%	35.71%	44.95%	197目标 135 145.56%	70目标 59 118.14%	4,150	96.28%	21.73%

每日明细点击下方日期切换

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	74.96%	3,050	¥45,518	31.21%	36.76%	78	24	94.67%	20.09%
辰辰	¥11,333	122.26%	278	¥13,856	37.42%	40.76%	179	67	100.00%	16.54%
知知	¥11,333	118.50%	238	¥13,430	26.87%	32.33%	324	87	100.00%	21.33%
乐乐	¥11,333	76.98%	256	¥8,725	43.41%	47.66%	151	65	100.00%	19.79%
清清	¥11,333	76.07%	265	¥8,621	30.60%	37.04%	143	44	100.00%	16.67%
醒醒	¥11,333	57.76%	244	¥6,546	36.84%	41.88%	178	66	86.67%	33.72%
灵灵休息	¥11,333	-2.00%	0	¥-227	—	—	62	—	—	175.00%
当日汇总	¥128,722	74.94%	4,331	¥96,470	32.24%	37.61%	112	36	95.74%	20.88%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	65.19%	2,936	¥39,582	32.49%	39.72%	78	25	98.86%	16.45%
知知	¥11,333	115.92%	208	¥13,138	34.82%	39.29%	343	120	100.00%	22.08%
辰辰	¥11,333	99.51%	277	¥11,278	36.31%	41.36%	190	69	100.00%	18.75%
灵灵	¥11,333	91.67%	238	¥10,389	38.64%	48.48%	238	92	100.00%	13.27%
清清	¥11,333	77.97%	262	¥8,837	31.39%	40.43%	157	49	100.00%	21.30%
醒醒	¥11,333	44.77%	250	¥5,074	39.85%	46.27%	126	50	90.91%	20.73%
乐乐休息	¥11,333	0.90%	0	¥102	—	—	97	—	—	120.00%
当日汇总	¥128,722	68.67%	4,171	¥88,400	33.58%	40.76%	116	39	98.54%	17.78%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	66.07%	2,965	¥40,116	33.11%	40.44%	80	27	97.06%	17.35%
知知	¥11,333	136.89%	224	¥15,514	33.05%	42.50%	315	104	100.00%	15.15%
清清	¥11,333	107.72%	292	¥12,208	20.90%	33.57%	237	50	100.00%	19.32%
辰辰	¥11,333	103.11%	292	¥11,686	38.93%	47.68%	194	75	100.00%	22.41%
乐乐	¥11,333	89.57%	251	¥10,152	36.23%	39.57%	181	65	100.00%	14.12%
灵灵	¥11,333	52.55%	240	¥5,956	36.23%	45.65%	133	48	94.44%	23.26%
醒醒休息	¥11,333	-4.55%	0	¥-515	—	—	51	—	—	125.00%
当日汇总	¥128,722	73.89%	4,264	¥95,117	33.15%	40.86%	119	40	97.97%	18.64%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	61.07%	2,886	¥37,083	30.72%	38.09%	76	23	95.24%	18.46%
知知	¥11,333	205.20%	248	¥23,256	32.79%	40.16%	609	200	100.00%	15.00%
辰辰	¥11,333	109.67%	263	¥12,430	34.13%	41.86%	256	87	92.31%	29.70%
乐乐	¥11,333	79.87%	264	¥9,052	40.18%	52.17%	176	71	100.00%	14.63%
灵灵	¥11,333	71.15%	238	¥8,063	35.71%	43.08%	157	56	100.00%	17.05%
清清	¥11,333	51.34%	236	¥5,818	25.23%	38.98%	146	37	100.00%	26.92%
醒醒休息	¥11,333	-1.41%	0	¥-160	—	—	271	—	—	350.00%
当日汇总	¥128,722	74.22%	4,135	¥95,542	31.57%	39.59%	138	43	97.45%	19.87%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	72.56%	3,278	¥44,059	32.28%	40.51%	77	25	96.84%	20.41%
乐乐	¥11,333	88.01%	246	¥9,974	27.78%	37.50%	301	84	100.00%	25.37%
灵灵	¥11,333	83.04%	219	¥9,411	38.00%	48.57%	216	82	100.00%	23.68%
醒醒	¥11,333	78.21%	232	¥8,864	36.72%	46.97%	158	58	94.12%	13.10%
辰辰	¥11,333	55.95%	260	¥6,341	36.03%	45.39%	121	43	90.91%	27.17%
知知	¥11,333	28.60%	298	¥3,241	32.50%	42.07%	145	47	100.00%	13.58%
清清休息	¥11,333	3.17%	0	¥360	—	—	72	—	—	60.00%
当日汇总	¥128,722	63.90%	4,533	¥82,251	32.74%	41.42%	106	35	97.04%	20.89%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	98.10%	3,541	¥59,568	33.26%	39.81%	88	29	96.51%	17.95%
灵灵	¥11,333	173.44%	273	¥19,657	37.96%	46.04%	274	104	95.00%	13.13%
辰辰	¥11,333	138.36%	266	¥15,681	39.45%	48.18%	242	95	100.00%	18.26%
知知	¥11,333	132.94%	312	¥15,066	36.08%	41.36%	238	86	100.00%	24.77%
醒醒	¥11,333	125.07%	302	¥14,174	42.96%	53.15%	199	86	85.71%	16.52%
乐乐	¥11,333	100.49%	233	¥11,389	39.34%	51.61%	231	91	100.00%	18.69%
清清休息	¥11,333	-11.54%	0	¥-1,308	—	—	128	—	—	129.41%
当日汇总	¥128,722	104.28%	4,927	¥134,227	34.75%	41.89%	133	46	96.67%	19.24%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	104.83%	3,278	¥63,655	32.84%	41.03%	98	32	97.59%	20.34%
辰辰	¥11,333	158.91%	343	¥18,010	35.03%	46.01%	217	76	100.00%	17.48%
醒醒	¥11,333	130.84%	272	¥14,828	39.67%	47.06%	244	97	100.00%	18.10%
乐乐	¥11,333	99.80%	269	¥11,311	34.35%	47.73%	248	85	100.00%	18.52%
清清	¥11,333	87.85%	279	¥9,956	36.09%	43.57%	255	92	100.00%	26.73%
知知	¥11,333	73.70%	330	¥8,353	37.82%	44.38%	244	92	92.86%	19.70%
灵灵休息	¥11,333	-0.78%	0	¥-89	—	—	212	—	—	42.31%
当日汇总	¥128,722	97.90%	4,771	¥126,024	33.86%	42.35%	145	49	98.21%	20.50%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	102.43%	3,243	¥62,200	33.19%	39.99%	98	32	98.13%	17.23%
清清	¥11,333	162.41%	324	¥18,407	34.97%	39.16%	237	83	100.00%	9.73%
醒醒	¥11,333	146.37%	323	¥16,589	47.37%	58.86%	186	88	100.00%	12.82%
知知	¥11,333	115.49%	288	¥13,089	34.81%	42.54%	305	106	100.00%	27.36%
乐乐	¥11,333	97.02%	260	¥10,995	35.11%	45.93%	164	58	100.00%	19.39%
灵灵	¥11,333	85.60%	273	¥9,701	39.13%	44.68%	174	68	100.00%	26.26%
辰辰	¥11,333	34.31%	4	¥3,889	100.00%	100.00%	276	276	—	47.62%
当日汇总	¥128,722	104.78%	4,715	¥134,869	34.69%	41.85%	137	48	98.98%	18.18%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	94.52%	3,159	¥57,396	32.20%	38.79%	90	29	97.53%	20.89%
清清	¥11,333	151.05%	305	¥17,119	36.67%	44.44%	280	103	92.59%	26.36%
乐乐	¥11,333	115.26%	240	¥13,063	36.29%	44.00%	234	85	100.00%	21.51%
灵灵	¥11,333	111.33%	271	¥12,618	41.79%	47.06%	216	90	100.00%	22.81%
醒醒	¥11,333	99.08%	290	¥11,229	33.83%	44.78%	180	61	100.00%	20.95%
知知	¥11,333	83.33%	286	¥9,444	33.33%	43.38%	138	46	93.75%	22.58%
辰辰休息	¥11,333	0.23%	0	¥26	—	—	91	—	—	70.00%
当日汇总	¥128,722	93.92%	4,551	¥120,894	33.37%	40.48%	127	43	97.06%	21.92%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	97.50%	2,988	¥59,203	32.41%	38.39%	106	34	97.01%	18.22%
辰辰	¥11,333	123.00%	280	¥13,940	37.31%	42.75%	243	91	100.00%	20.87%
知知	¥11,333	114.86%	257	¥13,018	42.74%	48.82%	214	91	94.74%	25.47%
清清	¥11,333	95.72%	255	¥10,849	34.45%	40.98%	195	67	100.00%	24.24%
灵灵	¥11,333	81.51%	253	¥9,238	38.53%	44.25%	190	73	90.00%	21.98%
醒醒	¥11,333	76.15%	256	¥8,630	30.00%	41.32%	199	60	100.00%	17.89%
乐乐	¥11,333	-0.56%	1	¥-64	100.00%	100.00%	122	122	—	42.11%
当日汇总	¥128,722	89.19%	4,290	¥114,813	33.61%	39.90%	140	47	97.06%	19.97%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	84.39%	2,702	¥51,242	31.33%	37.20%	106	33	97.56%	18.34%
清清	¥11,333	206.62%	248	¥23,417	30.25%	38.40%	367	111	100.00%	18.87%
辰辰	¥11,333	155.77%	249	¥17,654	36.80%	42.86%	290	107	100.00%	19.44%
知知	¥11,333	86.32%	259	¥9,783	36.89%	43.20%	201	74	100.00%	13.92%
醒醒	¥11,333	75.60%	288	¥8,568	33.33%	47.22%	154	51	100.00%	27.38%
灵灵	¥11,333	74.79%	256	¥8,476	34.40%	37.80%	172	59	92.86%	15.91%
乐乐休息	¥11,333	1.36%	0	¥155	—	—	73	—	—	125.00%
当日汇总	¥128,722	92.68%	4,002	¥119,295	32.24%	38.70%	153	49	97.81%	18.99%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	79.46%	3,077	¥48,247	33.67%	40.89%	90	30	98.55%	20.14%
醒醒	¥11,333	155.36%	243	¥17,607	41.49%	44.21%	294	122	100.00%	22.89%
清清	¥11,333	105.56%	263	¥11,963	34.62%	48.51%	207	72	96.00%	15.53%
乐乐	¥11,333	88.77%	229	¥10,061	45.13%	53.45%	193	87	94.12%	16.33%
辰辰	¥11,333	67.17%	255	¥7,613	44.17%	48.76%	183	81	100.00%	25.89%
灵灵	¥11,333	51.77%	268	¥5,867	30.53%	41.98%	164	50	100.00%	21.62%
知知休息	¥11,333	2.97%	0	¥337	—	—	150	—	—	108.33%
当日汇总	¥128,722	79.00%	4,335	¥101,694	35.03%	42.66%	128	45	97.81%	21.03%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	87.51%	3,315	¥53,140	32.95%	38.92%	91	30	93.59%	17.98%
灵灵	¥11,333	191.52%	253	¥21,706	38.93%	47.01%	318	124	100.00%	26.17%
醒醒	¥11,333	150.11%	254	¥17,012	41.59%	46.09%	262	109	92.31%	14.04%
清清	¥11,333	140.49%	276	¥15,922	30.77%	39.58%	240	74	90.00%	24.49%
乐乐	¥11,333	99.82%	216	¥11,313	39.13%	44.83%	203	79	100.00%	10.26%
辰辰	¥11,333	66.88%	271	¥7,580	38.62%	44.52%	152	59	100.00%	17.92%
知知休息	¥11,333	-6.84%	0	¥-775	—	—	61	—	—	127.27%
当日汇总	¥128,722	97.81%	4,585	¥125,898	34.20%	40.39%	138	47	94.77%	19.14%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	81.41%	3,110	¥49,434	28.57%	0.00%	96	27	97.40%	19.41%
辰辰	¥11,333	171.43%	386	¥19,429	33.71%	0.00%	281	95	100.00%	17.02%
清清	¥11,333	103.05%	278	¥11,679	38.81%	0.00%	173	67	90.00%	17.54%
醒醒	¥11,333	101.43%	296	¥11,495	41.91%	0.00%	207	87	100.00%	19.80%
乐乐	¥11,333	99.36%	351	¥11,261	33.91%	0.00%	178	60	100.00%	17.48%
知知休息	¥11,333	3.08%	0	¥349	—	—	300	—	—	466.67%
灵灵休息	¥11,333	-9.06%	0	¥-1,027	—	—	50	—	100.00%	171.43%
当日汇总	¥128,722	79.72%	4,421	¥102,621	30.67%	0.00%	133	41	97.40%	20.92%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	65.35%	3,012	¥39,682	29.37%	—	79	23	97.83%	18.46%
乐乐	¥11,333	147.47%	447	¥16,714	33.63%	—	197	66	100.00%	12.31%
清清	¥11,333	123.52%	314	¥13,999	27.89%	—	292	81	100.00%	20.45%
醒醒	¥11,333	65.46%	245	¥7,418	28.30%	—	186	53	100.00%	24.62%
辰辰	¥11,333	62.73%	107	¥7,109	34.04%	—	273	93	66.67%	24.39%
灵灵	¥11,333	60.29%	209	¥6,833	26.47%	—	180	48	93.33%	21.67%
知知休息	¥11,333	-1.70%	0	¥-193	—	—	218	—	—	116.67%
当日汇总	¥128,722	71.13%	4,334	¥91,562	29.61%	—	122	36	96.82%	19.15%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	104.86%	3,126	¥63,673	31.20%	—	102	32	97.92%	17.29%
辰辰	¥11,333	131.37%	259	¥14,889	28.68%	—	321	92	100.00%	20.25%
知知	¥11,333	121.35%	269	¥13,753	36.25%	—	260	94	92.00%	22.66%
灵灵	¥11,333	111.20%	238	¥12,603	34.75%	—	211	73	90.91%	18.28%
醒醒	¥11,333	76.39%	221	¥8,657	35.65%	—	167	60	100.00%	27.27%
清清	¥11,333	50.59%	299	¥5,733	33.75%	—	144	48	100.00%	18.18%
乐乐休息	¥11,333	17.06%	3	¥1,933	—	—	149	—	—	61.54%
当日汇总	¥128,722	94.19%	4,415	¥121,241	31.93%	—	136	44	96.81%	19.42%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	113.56%	3,024	¥68,958	33.22%	—	107	36	96.70%	17.65%
知知	¥11,333	158.44%	267	¥17,956	30.66%	—	325	100	93.75%	22.02%
清清	¥11,333	150.87%	276	¥17,099	40.15%	—	276	111	100.00%	20.91%
乐乐	¥11,333	132.62%	244	¥15,030	33.33%	—	266	89	100.00%	20.43%
辰辰	¥11,333	131.37%	283	¥14,889	36.09%	—	285	103	100.00%	23.66%
灵灵	¥11,333	69.84%	229	¥7,915	31.82%	—	160	51	93.33%	13.79%
醒醒休息	¥11,333	10.59%	0	¥1,200	—	—	147	—	—	33.33%
当日汇总	¥128,722	111.13%	4,323	¥143,047	33.57%	—	154	52	96.89%	18.73%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	120.17%	2,893	¥72,967	34.11%	—	111	38	95.29%	17.05%
知知	¥11,333	215.51%	222	¥24,424	32.52%	—	467	152	88.89%	19.15%
辰辰	¥11,333	207.70%	235	¥23,539	44.35%	—	354	157	100.00%	14.48%
乐乐	¥11,333	127.54%	235	¥14,454	37.39%	—	280	105	100.00%	18.52%
清清	¥11,333	95.20%	253	¥10,789	33.96%	—	195	66	100.00%	20.27%
灵灵	¥11,333	62.72%	249	¥7,108	30.85%	—	179	55	94.74%	25.29%
醒醒休息	¥11,333	1.53%	0	¥174	—	—	144	—	—	250.00%
当日汇总	¥128,722	119.22%	4,087	¥153,456	34.55%	—	165	57	96.05%	17.96%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	119.12%	3,197	¥72,333	33.83%	—	101	34	96.70%	16.46%
辰辰	¥11,333	162.44%	204	¥18,410	52.78%	—	317	167	90.00%	15.96%
乐乐	¥11,333	133.93%	200	¥15,178	44.09%	—	266	117	90.91%	14.58%
知知	¥11,333	111.74%	243	¥12,663	37.01%	—	234	86	92.86%	22.83%
清清	¥11,333	50.22%	225	¥5,692	45.26%	—	157	71	100.00%	28.24%
灵灵	¥11,333	49.76%	222	¥5,639	30.10%	—	122	37	95.00%	21.74%
醒醒	¥11,333	32.50%	156	¥3,683	38.33%	—	147	56	100.00%	34.55%
当日汇总	¥128,722	103.79%	4,447	¥133,599	35.31%	—	135	48	96.09%	18.24%

客服	日度目标	日度达成率	接待量	净销额	当日转化率	最终转化率	客单价	UV价值	满意度	退款率
AI客服	¥60,722	104.51%	3,249	¥63,461	34.93%	—	87	31	98.91%	16.90%
醒醒	¥11,333	139.96%	230	¥15,862	46.00%	—	259	119	92.86%	12.50%
知知	¥11,333	102.48%	262	¥11,615	38.76%	—	282	109	78.57%	29.00%
乐乐	¥11,333	101.30%	228	¥11,481	37.38%	—	250	93	100.00%	21.54%
灵灵	¥11,333	92.08%	221	¥10,436	39.05%	—	187	73	100.00%	19.35%
辰辰	¥11,333	88.92%	263	¥10,078	44.07%	—	188	83	100.00%	27.08%
清清休息	¥11,333	8.40%	0	¥952	—	—	199	—	—	52.94%
当日汇总	¥128,722	96.24%	4,453	¥123,885	36.30%	—	128	46	96.73%	18.77%